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Enterprise Communication

Cloud phone systems, VoIP, unified messaging and contact-center setup that scale with your team.

04 · Service

Cloud phone systems, VoIP, unified messaging and contact-center setup that scale with your team.

We run our own support floor on the systems we sell, so we know what matters: calls that connect, queues that are fair, numbers that port without drama, and reporting your managers actually read. We set it all up and support it afterwards.

Support agent on a headset
What's included

Everything the service covers

Scoped to your business in a written quote. Pick the parts you need; we don't bundle what you don't.

Cloud phone system (VoIP)

Hosted PBX with desk phones, softphones and mobile apps, so staff answer the office line anywhere.

Numbers & porting

Local and toll-free numbers in the US, Canada, UK and India, with existing numbers ported across without downtime.

Contact center

Call queues, IVR menus, skills-based routing, call recording, wallboards and agent reporting.

Unified messaging

Voicemail to email, SMS, team chat and video meetings in one client.

Integrations

Click-to-dial and screen-pop with your CRM, helpdesk and Microsoft Teams.

Training & support

Agent and admin training, then ongoing support with changes made the same day.

Why it matters

What you get

Answer anywhereOffice, home or mobile, one number.
Visible performanceLive queues and reports per agent.
Lower billsFlat per-user pricing instead of lines and minutes.
Keep your numbersPorting handled end to end.
How it works

From first call to delivery

The order of these steps is the order your project moves through. You get an update at each one.

01

Requirements

Users, sites, call volumes, numbers and the systems you want connected.

02

Design & quote

A per-user monthly price with the hardware and numbers listed.

03

Porting & rollout

Numbers ported, devices shipped pre-configured, staff trained.

04

Support

Changes, reporting and new sites added as you grow.

FAQs

Common questions

Will we lose our phone number when switching?

No. Numbers are ported to the new system and the switch-over happens at a time you choose.

Do we need new handsets?

Not always. Many existing IP phones can be re-provisioned, and softphones on laptops and mobiles work without any hardware.

Can you set up a call center for an outsourced team?

Yes. Our own floor in Srinagar runs this way, with queues, recording and reporting for a US client base.

Ready to talk about enterprise communication?

Written quote or proposal within 48 hours. No obligation.

Support floor
Support floor
On the support floor
On the support floor
Training session
Training session
Team celebration
Team celebration
Working together
Working together
Team training
Team training