B2B eCommerce for Spare parts- – if implemented correctly – also offers numerous opportunities and benefits for companies in the mechanical engineering, plant engineering, vehicle manufacturing and equipment manufacturing sectors:
- Reduction of process costs through automation
- Increase in sales
- Differentiation from the competition in industries where eCommerce is not yet widespread
- Increasing customer satisfaction by providing customers with an additional channel
- Reaching new customers and markets
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Effortless spare parts sales via the integrated B2B store-Statistatractorparts.com
Selling spare and wear parts via an integrated spare parts shop system offers great potential for online trading in mechanical and plant engineering.
Why an integrated spare parts shop?
Your customers or service technicians search for and find the spare part they need via the digital spare parts catalog or the service information system and then want to order it. It would now be a hassle to make an inquiry by phone or e-mail, wait for a quote, and then place the order.
It would be much easier if the users of your spare parts catalog could see availability, prices, and information on delivery times in the system, place the desired part in the shopping cart and submit the order directly.
An integrated spare parts store makes all this possible.
Want more information about the sale of spare parts?
Then download our brochure “Selling Spare Parts” now and get inspiration on how you can increase your spare parts sales:
Your advantages at a glance:
- Increase in spare parts sales: Your customers have access to an additional purchasing channel. This ensures greater customer satisfaction and boosts your spare parts business.
- Reduction of effort for your order hotline: Your customers can order the parts they need themselves and no longer have to rely on your staff for support.
- Cost savings through fewer incorrect orders: Language barriers or typing errors when transferring orders are avoided.
- Cost-efficient, fast order processing: The high effort of the manual ordering and confirmation process is eliminated. Processing time is greatly reduced and allows you to deliver sooner.
- Increased service quality: Your service staff can concentrate on other activities, such as consulting and cross- and upselling measures.
- Generation of additional sales: In the online store, you can actively promote special offers or product bundles, such as maintenance kits, to your customers and thus generate additional sales.
- Increasing customer satisfaction: With a modern web store, you will meet your customers’ expectations and ensure greater satisfaction and thus loyalty among your customers.
